Help Screen for Web Session Crash Data Page

1. When you clicked the Don’t Panic button this page opened up in a new tab at the top of your screen. Here you’ll find the text that was recorded before your session crashed.

2. At the top of the page it tells you which section of the report you were last in.

3. At the top of your screen click the tab to go back to the Skyline Options List page.

4. From your Live Surveys option open the report you were last working on, and return to the relevant section.

5. Now, copy and paste from the Session Data Recovery screen straight back into your report. It’s that simple!

You can highlight all the text in any text box using a triple left click

Copy Text with

Paste Text with

Every 10 seconds your report text is saved to your computer. Through some clever data management we can recover everything that was there just before your session crashed due to inadvertent closure, or a break in your Internet service.

So you can’t lose more than 10 seconds work!